Shipping Policy

Effective Date: March 2, 2025

At Drivetopis, we are committed to delivering your orders safely and on time. This Shipping Policy explains our shipping methods, delivery times, and associated costs. By placing an order on https://drivetopis.xyz, you agree to the terms outlined below.

1. Order Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.
• During peak seasons, processing times may be slightly longer.

2. Shipping Methods & Delivery Time

We offer several shipping options depending on your location:

• Delivery times may vary due to factors such as weather, customs delays, or carrier issues.
• Customers will receive a tracking number via email once the order is shipped.

3. Shipping Fees

Shipping costs depend on the destination, package weight, and shipping method selected at checkout.

• Standard Shipping: Free for orders over $100; otherwise, rates vary based on location.
• Express & Same-Day Shipping: Fees calculated at checkout.

4. International Shipping

We ship worldwide; however, international customers should note:

• Import duties, taxes, and customs fees are not included in the purchase price and must be paid by the recipient.
• Customs processing times vary by country, potentially delaying delivery.

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to monitor your shipment’s status.

• If your tracking information has not been updated after 5 business days, please contact our support team.

6. Lost, Stolen, or Damaged Packages

• Lost Packages: If your order does not arrive within the estimated timeframe, please contact us within 14 days of the expected delivery date.
• Stolen Packages: We are not responsible for stolen packages marked as “delivered” by the carrier. We recommend shipping to a secure address.
• Damaged Packages: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.

7. Address & Shipping Issues

• Ensure that your shipping address is correct before placing an order.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.
• If a package is returned due to an incorrect address, customers must pay additional shipping fees for reshipment.

8. Delayed or Failed Deliveries

• If a package is delayed beyond the estimated time, we will work with the carrier to resolve the issue.
• If a package is returned to us due to unsuccessful delivery attempts, the customer may request reshipment at an additional cost.

9. Contact Us

For any shipping-related inquiries, please contact us:

📍 Address: 3305 Armory Road, Scotts Hill, North Carolina
📞 Phone: 910-681-3989
📧 Email: info@drivetopis.xyz
🌐 Website: https://drivetopis.xyz